Refund Policy – Next Gen Marketing

Returns and Refunds:

We want you to be completely satisfied with your purchase. If you’re not satisfied for any reason, please review our refund policy below.

Eligibility for Refund:

To be eligible for a refund, the item must be unused and in the same condition that you received it. The item must be in its original packaging. The return must be initiated within 14 days from the date of purchase.

Returns Process:

To initiate a return, please contact our customer support team at ngm@ngmstrategies.com to obtain a return authorization. Include your order number and a description of the item you wish to return.

Shipping Costs:

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Refund Processing:

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

Late or Missing Refunds:

If you haven’t received a refund yet, please check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.

Contact Information:

If you have any questions about our refund policy, please contact us at ngm@ngmstrategies.com

Changes to this Policy:

We reserve the right to modify this refund policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.